Refund policy
REFUND & RETURN POLICY
Last updated: August 2026
RETURNS
We offer a 14-day return policy. You have 14 days from the date of receiving your item to request a return.
To be eligible, your item must be:
- In the same condition as received/ undamaged
- In its original packaging, except for the box
- Accompanied by a receipt or proof of purchase
To initiate a return, contact us at admin@nurcoshop.com. If your return is accepted, we'll provide further instructions on how to proceed. Items returned without prior approval will not be accepted.
DAMAGES & ISSUES
Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us immediately at admin@nurcoshop.com so we can resolve the issue promptly.
REFUNDS
Once we receive and inspect your return, we'll notify you of the outcome. If approved, your refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank or card provider to post the refund.
If 15 business days have passed since your return was approved and you haven't received your refund, contact us at admin@nurcoshop.com.