Terms of service

TERMS OF SERVICE

Last updated: August 2026

OVERVIEW

Welcome to Nur & Co.! These Terms of Service ("Terms") govern your use of our store and website, including all products, content, and services we offer (the "Services"). The terms "we", "us", and "our" refer to Nur & Co.

Please read these Terms carefully before using our Services. By visiting or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 — ACCESS & ACCOUNT

    • You confirm that you are of legal age in your region, or have parental consent to use our Services.
    • You agree to provide accurate, current, and complete information when making a purchase or creating an account.
    • You are solely responsible for the security of your account credentials and all activity under your account.
    • Accounts may not be transferred, sold, or assigned to another person.

SECTION 2 — OUR PRODUCTS

    • We strive to represent our products accurately, but colours and appearance may vary depending on your device and screen settings.
    • We do not guarantee that product quality or appearance will meet your exact expectations.
    • Product descriptions and availability are subject to change at any time without notice.
    • We reserve the right to discontinue any product or limit quantities at our discretion.

SECTION 3 — ORDERS

    • Placing an order constitutes an offer to purchase. Nur & Co. reserves the right to accept or decline any order.
    • Your order is confirmed only after payment is received and acceptance is communicated.
    • Please review your order carefully before submitting — cancellations may not be possible once an order is accepted.
    • If an order is declined or changed, we will notify you via the contact details provided at checkout.
    • All returns and exchanges are subject to our Refund Policy.
    • Purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 — PRICES & BILLING

    • Prices are subject to change without notice. The price charged will be the price at the time your order is placed, as confirmed in your order confirmation email.
    • Prices do not include taxes, shipping, handling, or any applicable customs or import charges unless stated otherwise.
    • You agree to provide accurate and complete payment information for all purchases and to keep it up to date.
    • You confirm that you are authorised to use the payment method provided.

SECTION 5 — SHIPPING & DELIVERY

  • All delivery times are estimates only and are not guaranteed.
  • We are not liable for delays caused by shipping carriers, customs processing, or circumstances outside our control.
  • Once your order is handed to the carrier, risk of loss passes to you.

SECTION 6 — INTELLECTUAL PROPERTY

All content on our Services — including trademarks, text, images, graphics, video, and audio — is owned by Nur & Co. or its licensors and is protected by applicable intellectual property laws.

  • You may use our Services for personal, non-commercial purposes only.
  • You may not reproduce, distribute, modify, or transmit any material from our Services without prior written consent.
  • Nur & Co.'s name, logo, and branding are trademarks of Nur & Co. and may not be used without written permission.
  • All rights not expressly granted are reserved by Nur & Co.

SECTION 7 — THIRD-PARTY TOOLS

We may provide access to optional third-party tools as part of our Services. These tools are provided "as is" without warranties or endorsement from us. Your use of any third-party tools is entirely at your own risk, and we bear no liability for any issues arising from their use. New features or tools added in future will also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. If you choose to leave our store to access third-party content, you do so at your own risk. Any complaints or concerns about third-party products or services should be directed to the relevant third party.

 

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Nur & Co. is powered by Shopify, which enables us to provide our Services to you. However, all sales and purchases are made directly with Nur & Co. By using our Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and Nur & Co., including any injury, damage, or loss resulting from purchased products. You expressly release Shopify and its affiliates from all claims arising from your purchases with Nur & Co.

SECTION 10 — PRIVACY POLICY

All personal information collected through our Services is subject to our Privacy Policy. As our store is hosted by Shopify, certain information may also be subject to Shopify's Privacy Policy. By using our Services, you confirm that you have read and understood these policies.

SECTION 11 — FEEDBACK

By submitting any feedback, reviews, or suggestions to us, you grant Nur & Co. a perpetual, worldwide, royalty-free licence to use, reproduce, modify, and distribute that content for any purpose, including improving and promoting our Services.

You confirm that:

  • You own or have the rights to any feedback you submit
  • Your feedback is accurate and does not violate any third-party rights
  • Your feedback complies with these Terms

We are not obligated to keep feedback confidential, compensate you for it, or respond to it. We reserve the right to remove any feedback we deem unlawful, offensive, or otherwise objectionable.

SECTION 12 — ERRORS, INACCURACIES & OMISSIONS

Our store may occasionally contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors and update or cancel orders where information is found to be inaccurate, at any time and without prior notice.

SECTION 13 — PROHIBITED USES

You may only use our Services for lawful purposes. You must not:

  • Use the Services for any unlawful, harmful, or malicious purpose
  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of Nur & Co. or any third party
  • Harass, abuse, defame, or harm any person
  • Transmit false, misleading, or unsolicited promotional material (spam)
  • Impersonate any person or entity
  • Upload viruses or malicious code
  • Scrape, copy, resell, or exploit any part of the Services
  • Collect personal information of other users without consent
  • Interfere with or circumvent the security features of the Services

We reserve the right to suspend or terminate your account at any time if we determine you have violated these Terms.

SECTION 14 — AGENTS

14.1 This section applies if you use or enable any automated software or service ("Agent") to access or interact with our Services. An Agent is any software that acts autonomously or semi-autonomously on behalf of a person without direct supervision.

14.2 No Agent may access our Services unless it complies with Section 14.4 at all times, or if we have requested it to stop.

14.3 We may limit, including through technical measures, how any Agent accesses our Services.

14.4 Agents must:

  • Identify themselves in all HTTP/HTTPS requests by including "Agent/[agent name]" in the user agent string
  • Not conceal or mimic human behaviour or circumvent CAPTCHAs
  • Respond truthfully when asked whether interactions are from a human or computer
  • Not bypass any measures intended to control Agent access

SECTION 15 — TERMINATION

We may terminate this agreement or your access to the Services at any time, at our sole discretion and without notice. You remain liable for all amounts due up to the date of termination. Sections covering Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law will survive termination.

SECTION 16 — DISCLAIMER OF WARRANTIES

Our Services and products are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion of implied warranties, so this may not fully apply to you.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, Nur & Co., its partners, directors, employees, affiliates, and agents (and those of Shopify) shall not be liable for any indirect, incidental, punitive, or consequential damages — including lost profits, lost data, or replacement costs — arising from your use of our Services or products, even if advised of the possibility of such damages.

SECTION 18 — INDEMNIFICATION

You agree to indemnify and hold harmless Nur & Co., Shopify, and our affiliates from any losses, damages, or claims (including legal fees) arising from:

  • Your breach of these Terms
  • Your violation of any law or third-party rights
  • Your use of our Services

We will notify you of any such claim and may manage its defence at your expense, but will not settle any claim requiring non-monetary obligations from you without your consent.

SECTION 19 — SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, it will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

SECTION 20 — WAIVER & ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right. These Terms, together with any policies posted on our store, constitute the entire agreement between you and Nur & Co. regarding your use of our Services and supersede all prior agreements.


SECTION 21 — ASSIGNMENT

You may not transfer or assign these Terms or any of your rights under them without our prior written consent. Any unauthorised attempt to do so will be null and void. We may transfer or assign these Terms and our rights at any time without notice to you.

SECTION 22 — GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Nur & Co. is headquartered. Both parties consent to the exclusive jurisdiction of the courts in that jurisdiction.

SECTION 23 — HEADINGS

Section headings are for convenience only and do not affect the interpretation of these Terms.

SECTION 24 — CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time. We will notify you of any material changes in accordance with applicable law. Your continued use of our Services after changes are posted constitutes your acceptance of the updated Terms. You can review the most current version of these Terms on this page at any time.

SECTION 25 — CONTACT US

For any questions about these Terms, please reach out to us at:

📧 admin@nurcoshop.com 📞 +65 8890 3734